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Flexible service coverage for your production line

Protecting planned production time is essential — but so is flexibility in service coverage. Our SafeGuard packages offer a range of options, from Cloud-free service plans to Cloud-enabled packages featuring remote monitoring, OEE performance dashboards, 24/7 Helpdesk support, and more.

Protect uptime with SafeGuard AR

SafeGuard AR lets you connect with our Domino service experts, ensuring your printer performs optimally well beyond the standard factory warranty. It safeguards production by providing proactive diagnostics and issue detection, helping prevent costly downtime.

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insignia SafeGuard packages at a glance

All SafeGuard packages include:

  • 15% discount on genuine Domino spare parts
  • Priority service technician response
  • Tier 1 remote support with insignia Helpdesk
  • Annual preventative maintenance service.

Our Cloud-enabled SafeGuard packages offer optional features, including:

  • Remote monitoring, diagnostics and insignia Helpdesk support
  • Overall Equipment Effectiveness (OEE) performance statistics and consumable
    usage overviews
  • 24/7 insignia Technical Helpdesk phone support.

Protect uptime

Remote assistance via SafeGuard AR can help to reduce downtime when a problem occurs and avoid unplanned events that can affect the predictability of production output.​

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Connected devices with real-time performance insights

Domino Cloud serves as a central hub connecting all devices, enabling operators to integrate coding equipment into a unified, intelligent factory ecosystem. By linking production assets to Domino Cloud, manufacturers gain 24/7 visibility into line efficiency, printer status, and a wide range of operational metrics.

Unlike traditional WAN systems, Domino Cloud offers elastic computing power and storage that scale in real time — supporting production spikes and resource-intensive processes with ease.

A comprehensive stream of printer data is captured continuously, including ink and makeup usage, performance trends, and component wear. This information is securely transmitted to Domino Cloud, where both customers and our Helpdesk team can monitor systems remotely, diagnose faults, and identify potential issues early — helping prevent downtime before it happens.

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Matinados Eggs Achieve Quality and Traceability with Domino Technology

Matinados Eggs Achieve Quality and Traceability with Domino Technology

Discover how Matinado’s upgraded its coding process with Domino’s Ax-Series Continuous Inkjet Printer achieving clear, compliant codes on their egg range at high speeds, reduced waste and hassle-free hygiene compliance.
Optimising Label Management: Thermal Ribbons Australia Achieves Streamlined Efficiency with BarTender

Optimising Label Management: Thermal Ribbons Australia Achieves Streamlined Efficiency with BarTender

Discover how Thermal Ribbons Australia streamlined label management with BarTender software. Explore their journey to achieving operational efficiency, enhanced accuracy, and simplified workflows through innovative labelling solutions tailored to their needs.
Revolutionising Food Safety in Hospitality: insignia and Squizify's Labelling Solution Saves Time, Money, and Ensures Compliance

Revolutionising Food Safety in Hospitality: insignia and Squizify's Labelling Solution Saves Time, Money, and Ensures Compliance

Learn how Squizify and insignia partnered to enhance food safety in hospitality venues. Discover how their innovative labelling solutions ensure compliance, improve hygiene practices, and streamline operations for better customer experiences.
CBS Foodtech Achieves 94% Time Saving Per Operator Using Bartender’s Erp Integration

CBS Foodtech Achieves 94% Time Saving Per Operator Using Bartender’s Erp Integration

Discover how CBS Foodtech achieved a 94% time saving per operator with BarTender's ERP integration. Explore how this innovative solution streamlined their labelling processes, enhanced efficiency, and optimized operations.
insignia's Integrated Labelling and Inventory Management Solutions Helps Australian Plants Online Resolve Supply Chain Inefficiencies

insignia's Integrated Labelling and Inventory Management Solutions Helps Australian Plants Online Resolve Supply Chain Inefficiencies

Australian Plants Online overcame supply chain inefficiencies with insignia's integrated labelling and inventory management solutions. Discover how these innovations streamlined operations, improved accuracy, and enhanced overall efficiency.
insignia's Coding and Labelling Solutions Boost Supply Chain Traceability for One of Australia’s Largest Egg Processors

insignia's Coding and Labelling Solutions Boost Supply Chain Traceability for One of Australia’s Largest Egg Processors

Discover how one of Australia’s largest egg processors enhanced supply chain traceability with insignia’s coding and labelling solutions. By integrating advanced traceability technology, they improved efficiency, compliance, and product visibility from farm to shelf. Read the full success story.
Sowing Seeds of Traceability for Australia's Leading Seed Provider

Sowing Seeds of Traceability for Australia's Leading Seed Provider

Australia’s leading seed provider enhanced traceability with insignia’s coding and labelling solutions. By implementing advanced tracking technology, they improved supply chain visibility, compliance, and efficiency. Discover how precision labelling and 2D coding is shaping the future of agriculture. Read more.
insignia Achieves a Permanent Coding Solution for Ensign Laboratories' Enduring Traceability Challenge

insignia Achieves a Permanent Coding Solution for Ensign Laboratories' Enduring Traceability Challenge

Ensign Laboratories partnered with insignia to overcome a critical traceability challenge with a permanent coding solution. Discover how advanced laser marking technology enhanced product identification, compliance, and operational efficiency for this leading manufacturer. Read more.
Leading Gourmet Tomato Producer Eliminates Carton Rejections and Increases Load Traceability by 10% with our Thermal Inkjet Solution

Leading Gourmet Tomato Producer Eliminates Carton Rejections and Increases Load Traceability by 10% with our Thermal Inkjet Solution

A leading gourmet tomato producer enhanced traceability and eliminated carton rejections with insignia’s thermal inkjet solution. Learn how improved coding accuracy boosted supply chain efficiency and ensured compliance in fresh produce packaging. 
Rocky's Own Transport Achieves Gains in Productivity, Reduction in Delivery Times and Inventory Errors with Mobility Solutions

Rocky's Own Transport Achieves Gains in Productivity, Reduction in Delivery Times and Inventory Errors with Mobility Solutions

Rocky’s Own Transport improved productivity, reduced delivery times, and minimised inventory errors with insignia’s mobility solutions. Discover how real-time tracking and streamlined processes enhanced their logistics operations. Read more.
Chocolatier Australia Optimises Operations with Innovative Coding Solutions

Chocolatier Australia Optimises Operations with Innovative Coding Solutions

Chocolatier Australia enhanced production efficiency and product traceability with insignia’s innovative coding solutions. Discover how premium chocolate packaging was optimised for compliance and quality. Read more.
Signet Future-proofs its Warehouse Operations with Zebra's Industrial Wearable Computers

Signet Future-proofs its Warehouse Operations with Zebra's Industrial Wearable Computers

Signet future-proofs its warehouse operations with Zebra’s industrial wearable computers, improving productivity, accuracy, and efficiency. Discover how insignia helped streamline workflows with cutting-edge mobility solutions. Read more.  
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