insignia BarTender Support

BarTender is easy to use, easy to integrate with existing databases, and with four editions supported by insignia, it is easy to upgrade as your needs expand. For novice users, insignia offers remote set up to seamlessly integrate BarTender into your current system. Additionally, our national team of support technicians can provide onsite training and template set up for your team.

Our support hub is equipped with frequently asked questions compiled by our support technicians, support manuals, industry brochures and case studies.

General BarTender FAQs

BarTender is Microsoft-certified, meaning that it looks and feels a lot like Microsoft Word. It is very easy to use, and we can also offer training packages if required, either onsite or over the phone. We also offer FREE basic lifetime* phone support should you need to troubleshoot any issues or need any assistance with any version of BarTender sold by insignia.

* 'Lifetime' is for the product's life as specified by the developer. Charges are applicable for support outside the lifetime specifications

Unfortunately BarTender is currently not compatible with Apple operating systems. However, BarTender's system requirements are very light, therefore investing in a small Windows-based computer to run BarTender may be a suitable solution.

If you are looking to upgrade your current version of BarTender, please to fill out the enquiry form at the bottom of this page or contact us on 1300 467 446 to get in touch with one of our customer service representatives.

BarTender can be installed from the CD you received when you purchased BarTender, or you can simply download the latest trial version from our website.

Chapter 2 of BarTender's 'Getting Started' manual gives detailed instructions covering installation of the BarTender Suite and Drivers by Seagull™. These can be found at

Our service technicians are available on 1800 804 445 to assist in this area. A 'Getting Started' manual is included with each package of software which provides clear, concise instructions on how to get up and running with BarTender. Alternatively, if you have misplaced this manual, contact us for a new one. Another good resource is the Seagull Scientific website containing support documents, training resources and a user forum.

If you have not yet purchased a license, please fill out the enquiry form below and we will have a customer service representative get in touch.

On your label template, you can insert different kinds of data including text, barcodes, shapes, images and more.

The databases that BarTender can connect with are Microsoft Access, Excel and SQL databases, Oracle, general OLE DB, UDL files, CCBC, Text file, and SAP IDoc files. BarTender has been known to work with some other types of databases as well. If you would like to know if your software is BarTender compatible, please contact our team.

BarTender can be used with any printer that has a Windows printer driver, including most laser and inkjet printers.

Source: Seagull Scientific,

The short answer is unfortunately no, there is no tool or option to convert the label files from a different program.

Software applications for designing and printing barcode labels vary greatly in terms of features and methods used. The use of closed or proprietary document file formats makes support for any import feature practically impossible.

Instead, what we at Seagull focus on is providing the user with powerful document design features, such as template background images which act as a guide while designing, or BarTender components (prefabricated label objects or object groups) that are easy to drag and drop for a rapid design workflow.

Source: Seagull Scientific,

You are able to move your license three times - these are considered Significant Activations.

Source: Seagull Scientific,

Unanswered Questions?

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