General Mobility Support FAQs

1. What types of mobile computers are available at insignia?

   The main types of mobile computers we have are handheld, wearables and vehicle-mounted computers. As there are so many variables when choosing a mobile computer, we suggest you speak directly with one of our experts to discuss your needs.

2. Does my mobile computer come pre-loaded with software?

   A mobile computer comes loaded with an Operating System (Android / Windows) the same as any other computer or phone. There will be some basic programs or Apps loaded, and the manufacturer may include some extras such as terminal emulation, however to perform stocktaking and inventory management tasks additional software would need to be engaged.

3. How does my mobile computer connect to my business software?

   Typically there are two types of communication options for mobile computers, these include via a wireless network or a 3G/4G/5G card. Typically the wireless network is used for inside four walls (usually within a warehouse). 3G/4G/5G communication allows the device to be used as a phone using a SIM card operating through a telecommunications provider.

4. What does 802.11a/b/g/n mean?

   802.11 is the wiresless networking standard with the letter following this standard indicating its maximum speed and transmission capabilities.

   Name	Speed	Indoor Range	Frequency	Released
   802.11ac	1 Gbps	115 feet	5 GHz	2013
   802.11n	300 Mbps	230 feet	2.5 GHz, 5 GHz	2009
   802. 11g	54 Mbps	125 feet	2.4 GHz	2003
   802.11b	11 Mpbs	115 feet	2.4 GHz	1999

    

5. Do mobile computers have built-in scanners?

   Yes, most mobile computers have the functionality of a PC and scanner in one single device, and can decode 1D or 2D barcodes. Functionality may differ between models.