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Labelling Support

From custom prime labels to overprint or blank labels for your thermal printer, our labelling experts collaborate with you to create a cost-effective solution to meet your business needs and bring your brand to life. For additional information, our Labelling support hub provides a comprehensive range of buying guides and frequently asked questions to cut though the labelling industry lingo and ease your decision-making process.

General Labelling Support FAQs

  1. What type of label/tag is best for outdoor/industrial applications?

    Synthetic materials are best for outdoor applications. The type of synthetic needed will depend on environment and length of time required. Speak to one of our label experts for advice on the best synthetic material for your application.

  2. What are roll directions and how do they affect me?

    Roll direction refers to the presentation of your label or tag as it comes off the roll. The main factors to consider include the presentation on the finished goods the label is to be applied to; the maximum label width your thermal printer specifies (if overprinting any variable data onto the label); and, if the label is to be applied by machine, the appropriate direction to have the label presented correctly on the product.

  3. What shape can I get my labels in?

    We are able to provide you with labels in a range of shapes and sizes – square, rectangle, circle, oval, or a custom label with a shape tailored to your use.

  4. What core sizes do you have available?

    Standard sizes are 19mm, 25mm, 38mm, 40mm and 75mm - these sizes are compatible with most thermal printers, portable printers and label printer-applicators. Contact our label experts to find out more or if you need a different size.

  5. What finished format can you supply labels in?

    We can supply labels in a roll, sheeted, or fanfold presentation.

    • Rolls of labels are wound onto cores. A range of core sizes are available to match your printer brand and model.
    • Fanfold are bundles of alternating folds, as opposed to rolls. Fanfold label bundles can be used where larger quantities are preferred to minimise the frequency of rolls changes, or for smaller printers that can only hold small rolls of labels.
    • Sheeted labels are cut so that each label or 'label-set' is on an individual sheet and are often used when the labels are over-printed by a laser printer, rather than a thermal printer.

    If you would like your stock provided in a different way or are unsure which is best for your requirements, contact our team on 1300 467 446 for advice.

  6. Can I have perforations between my labels?

    Yes. Check out our 'Perks of Perfs' infographic showing the benefits of adding perforations between labels.

  7. What is the minimum order quantity?

    Minimum order quantities for stocked labels is 1 carton. For custom-made labels, speak to someone in our team (or your Account Manager) regarding a minimum order quantity. Minimum orders are dependent on the size of the label or tag and the number of colours. Also, if you have a range of labels made together of the same size, the number of changes between types. Keep in mind the setup charge is less of a factor if you order larger quantities. The more you order, the less you pay per unit! We will always advise you on the most economical way in which we can help you.

  8. Can we have our labels sequentially numbered?

    You sure can! We have an in-house facility where we are able to print variable information such as alphanumeric sequencing.

  9. What is flexographic printing?

    Flexographic printing is globally recognised as the label industry's leading printing technology. Combining fast press speeds, excellent print quality and efficient plate and colour change regimen, Flexo ensures a flexible, efficient and cost-effective printing process providing outstanding image and colour integrity.

  10. What other costs should I be aware of?
    Costs (separate to the labels themselves) include the tools and the plates which may be needed to manufacture your labels. If either are required they will be included in our quote.
  11. What is a die cutter?

    This is the tool used to cut the shape of the label or tag.

  12. How do I know if I need Freezer Grade labels?

    Most label materials can be stored in freezers if applied to the product before freezing, however they cannot all be applied after freezing. Freezer grade labels are required if the labels are being applied on already-frozen goods. Our label experts can advise you on a suitable label material and adhesive for your freezer products.

  13. What materials can labels and tags be made from/printed on?

    Labels and tags can be made from various materials including Paper, Synthetics, and Clear Synthetics. The material surface may be Gloss, Satin, or Matte.

  14. What type of adhesives are available for me?

    We have a range of adhesives available including permanent, removable, repositionable, freezer, and unadhesed. Speak to one of our label experts to find out which adhesive is most suitable for your application.

  15. Why should I apply a finish to my labels? Are there any benefits?

    By applying a finish to your labels, the labels' inks will have an extra layer of protection against abrasion or moisture. Some finishes are suitable for overprinting in thermal printers.

    Common finishes include:

    • Laminate - Creates an excellent barrier to protect against scuffing or corrosion- available in both Matte and Gloss. Some are suitable for overprinting in thermal printers.
    • UV Lacquer (Varnish) - Creates a gloss effect and protects to a lesser degree.
    • Water Based Lacquer (Varnish) - Satin/Matte finish dependent on label material. Also used in overprint applications.

    Speak to one of our label experts for specific advice relating to your application.