insignia Support

Other Support


Get your password reset here. If you're still experiencing issues logging in, contact our Customer Care team on 1300 467 446

Reset Password

To create an online account you must have an existing account. Alternatively, call us and we'll create an account for you (1300 467 446).

Once your customer account has been created, you are now able to activate your online account ('My Account'). All you need to do is confirm your email address and you will be sent a temporary password. After your first log-in, you will be prompted to set your own password. That's it! You can now start enjoying the benefits of My Account, including shopping online, tracking the delivery of your orders, downloading copies of your invoices and much more.

Activate My Account

If you experience any issues, contact our Customer Care team on 1300 467 446.

For stocked items in our catalogue, orders can be placed through our website, over the phone, by email or fax, or via your Account Manager.

For custom products, these orders need to be sent to us through email or fax only.

To benefit our customers Australia-wide, we have two National Distribution Centres located in Brisbane and Melbourne.

The email address for email orders is

Email Now

For our stocked items, we offer same day dispatch for orders placed before 3pm. Deliveries to metro Sydney, Brisbane & Melbourne are delivered within 1-2 business days; for deliveries to all other areas please allow 2+ business days.

Custom label or tag orders are dispatched within 10-12 business days after the receipt of a signed proof.

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