A schedule of Preventative Maintenance Service visits is established and all labour charges and metro travel costs are included in a standard monthly fee, allowing you to manage service costs.
You also receive
Contact our team for full details, terms and conditions of Preventative Maintenance Packages
Balanced cover is a more comprehensive level of cover for greater peace of mind. A schedule of Preventative Maintenance Service visits is established, and all labour and call-out charges, as well as metro travel costs are included in a standard monthly fee.
Qualified breakdown repairs within standard business hours are also included in insignia's Balanced Cover (labour, call-out and metro travel charges).
You also receive
Contact our team for full details, terms and conditions of Preventative Maintenance Packages
Get your password reset here. If you're still experiencing issues logging in, contact our Customer Care team on 1300 467 446
To create an online account you must have an existing account. Alternatively, call us and we'll create an account for you (1300 467 446).
Once your customer account has been created, you are now able to activate your online account ('My Account'). All you need to do is confirm your email address and you will be sent a temporary password. After your first log-in, you will be prompted to set your own password. That's it! You can now start enjoying the benefits of My Account, including shopping online, tracking the delivery of your orders, downloading copies of your invoices and much more.
If you experience any issues, contact our Customer Care team on 1300 467 446.
For stocked items in our catalogue, orders can be placed through our website, over the phone, by email or fax, or via your Account Manager.
For custom products, these orders need to be sent to us through email or fax only.
To benefit our customers Australia-wide, we have two National Distribution Centres located in Brisbane and Melbourne.
The email address for email orders is orders@insignia.com.au
For our stocked items, we offer same day dispatch for orders placed before 3pm. Deliveries to metro Sydney, Brisbane & Melbourne are delivered within 1-2 business days; for deliveries to all other areas please allow 2+ business days.
Custom label or tag orders are dispatched within 10-12 business days after the receipt of a signed proof.
