Android OS is a familiar interface that is commonly used on smartphones and is similar to previous Microsoft Windows Mobile OS. Thanks to the familiar style of interface, minimal operator training is required - new staff are up and running within a day.
For operators within the Field Service sector, an Android OS provides many productivity-enhancing benefits from improved interoperability, efficiency gains and enhanced user experience. Additionally, Android is an easy platform to develop on and as a result there is a wide range of field service applications available, designed to increase data accuracy and operator efficiency.
An Android OS gives field service technicians access to additional information such as technical specifications, inventory information and direct customer communication on the go, improving repair rates and reducing repeat calls.