Letter from the Executive General Manager
Welcome to the seventh edition of 'insight'! I'm pleased to share with you key changes we've made to our Customer Technical Support offerings, which reinforces our commitment of continually improving the experience we deliver to our customers.
Last month we launched our 'Technical Support Hub'. This is a resource centre for our customers by providing FAQs, Specification Sheets, Training Videos, Case Studies and more, for all of our label, printing and coding technologies. We hope this provides you a convenient access point to resources that will assist with day-to-day troubleshooting and other business needs.
In addition to this, we've also broadened our existing Helpdesk capabilities to support our entire range of Domino coding and marking equipment. We're confident that our extended over-the-phone troubleshooting support will provide an even better experience for our customers by providing increased responsiveness to inbound queries and requests to our Technical Support Helpdesk.
In This Edition
Drive Warehouse Productivity Up and Errors Down with Wearable Solutions
In today's hyper-competitive market, businesses are constantly on the lookout for productivity and accuracy enhancing solutions in order to achieve competitive differentiation within the market. Wearable solutions provide the leading edge by increasing employee productivity by 15% and reducing errors by 39%.
Introducing the Domino F720i Fibre Laser
Domino has recently introduced the F720i Fibre Laser, designed to meet high-speed coding demands of the beverage-canning sector. The revolutionary F720i is designed to deliver ultimate performance at unparalleled high speed!
Signet Colourpack Case Study
Recent changes to the Global Classification and Labelling of Chemicals (GHS) provided challenges for our sister company, Signet's Colourpack Factory. Find out how we helped Signet become GHS-compliant without impacting their supply chain efficiency.
Challenges faced in the Beverage Environment
The beverage canning sector faces unique challenges in achieving a perfect & consistent code on high volume canning lines. Learn more about these challenges & how they're impacting optimal uptime.
insignia's Guide to: Buying a Barcode Scanner
Scanners today provide greater functionality, convenience and durability than ever before. Whether it will be used for retail POS, warehouse inventory management or to improve order picking accuracy, there is a wide range of scanner options available.
Perks of Perfs (Infographic)
Our resident Label experts share the top four ways perforated labels can increase efficiency and make processes easier for you and your team.
Meet the Team
Meet Anne Ogrisetti!
We'd love to introduce you to Anne Ogrisetti, a Key Account Manager based in our Melbourne office.
Anne manages a number of customers in Victoria, South Australia and Tasmania, and works closely with each customer to help them achieve the best possible outcome for their business.
Find out what she loves getting up to in her spare time - and the embarrassing song hidden on her iPod!
Footy Tipping Competition Winners
Congratulations to our winners!
1st: Pat - Xplore Radiology
2nd: Linda - Nestle
3rd: Rajesh - CSR
Wooden Spoon: Leanne - Swire Cold Storage
1st: Craig - A. G. Brown Sawmill Pty Ltd
2nd: Chris - Riverside Produce
3rd: Heath - Don Alroe and Sons
Wooden Spoon: Blair - UQ Union
More in This Edition
Product Support Hub
Birthday Draw Winners