Volume 4

Letter from the Executive General Manager

Welcome to the fourth edition of 'insight'! Jack Winson and I recently spent time with our coding and marking technology partner, Domino, at their head office in the UK. During this visit we had the opportunity to see first-hand their journey and the customer service frameworks they've developed for their global network of clients and distributors.

Domino's journey has inspired us to re-evaluate our own, focusing on delivering a customer experience second to none. Through this journey and our continued commitment to Helping Australia Compete, we've started making changes to the way we do business. As part of this, we've recently re-structured our Technical Service team to become part of the broader Customer Experience team – the key drivers behind this change include increasing the responsiveness to breakdown enquiries and ensuring our customers are experiencing optimal uptime in their operations.

Over the coming months we will continue this journey, further improving our business and core strategies to ensure we keep providing a first-rate experience for our customers.

Best Regards,

In This Edition


GS1's Australian Transport Labelling Standards Explained

The Australian Logistics Council and GS1 have launched new Australian standards for freight labelling to improve visibility throughout the supply chain.

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Continental Kosher Range

Continental Kosher

Read about the flexible labelling solution providing brand consistency, improved efficiency and cost savings for Continental Kosher Butchers.

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BarTender 2016

Seagull Scientific has released BarTender 2016, which offers powerful features to boost the printing operations of businesses of all types and sizes.

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Thermal Ink Jet – A Technology Interrupter

Looking for a viable alternative to mainstream coding solutions?

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Are you double-handling?

Our resident Continuous Improvement expert shares his thoughts on overcoming costly double-handling in the warehouse.

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GHS standards for chemical labelling

The UN has developed new mandatory global standards for chemical labelling to increase safety around the handling and use of hazardous chemicals.

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Did you know?

The Domino D620i laser is capable of coding labels at 2,300 labels per minute – that's an astonishing 38 labels coded per second!

See it in action

The Winson Group Lifeshavers

Be brave and shave? Three of our Brisbane-based team members did just that in support of the Leukaemia Foundation's World's Greatest Shave.

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Customer Feedback

"insignia has been a key supplier and resource for Guzman y Gomez's national expansion. Thanks to the insignia team, GYG has been able to reduce start-up costs, service and maintain key devices and provide new solutions that are helping us provide a better overall experience for our customers."

Systems Manager, Guzman y Gomez.

Best value label printer by Honeywell

More in this edition

Upcoming Events

We will be exhibiting at the June FoodTech event at starting June 26 at the Brisbane Convention Centre

Register Your Interest

This Month's Offer

Simply spend over $300 on labels, ribbon or tags during May for your chance to WIN.

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Birthday Draw Winner

This quarter we will draw out three lucky customers for our Birthday Draw.

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