Support
Labels
Having problems with your labels? Changed your processes lately? It may surprise you but even the smallest of changes can affect your label. For example, switching from virgin cardboard to recycled cardboard may also require a change in the adhesive used on your labels. The recycled cardboard fibres tend to be more abrasive and your normal labels adhesive qualities may be affected resulting in poorer performance. If you are having problems with your labels, then contact insignia today on 1300 467 446 for some advice and a solution to your labelling needs.
Hardware
insignia has a national network of Service Technicians certified in servicing Datamax, O'Neil, Zebra and Domino thermal label printers, coders and label applicators. insignia offers full service contracts, a preventative maintenance program and emergency service calls. For any technical issue contact the insignia SERVICE HOTLINE on 1800 804 445.
Software
Software can often seem complicated and not very user friendly, add to this printers which don't communicate to software and your heading for a lot of frustration. Fortunately, insignia Service Technicians are proficient with MCL, Bartender, Loftware, Easylabel and Performance Series, which means insignia can make your system transitions as smooth as possible. If you have any technical issues with your software contact the insignia SERVICE HOTLINE on 1800 804 445 today.